St. Martin warrants to the original purchaser that all cabinets purchased from St. Martin will be free from defects in material and workmanship under normal residential use. This limited warranty is subject to certain limitations and exclusions outlined below. This warranty applies to the original residential cabinet purchaser only and is nontransferable. This limited warranty does not apply to any electrical components of any type whatsoever commercial properties, rental properties and any other non-residential properties and is applicable only, or as long as the original purchaser owns their home, within the United States and Canada. Due to the custom nature of its products and their unknown intended application presentation of fitness or merchantability for a particular purpose for any product.

Exclusions 

As with all natural materials, wood is affected by environmental factors such as natural and artificial lighting, smoke and age. Darkening or mellowing can be expected and is a natural process for wood as it ages. Each wood species also exhibits its own distinctive grain patterns and characteristics which adds to its natural beauty. These variations in color, grain and other naturally occurring characteristics are not considered imperfections or defects. This warranty does not cover natural aging and darkening of the wood color nor does it apply to the inherent growth characteristics of wood. All electrical components, including but not limited to ventilation units and LED lighting are sold as is with no warranty whatsoever, and with no representation of merchantability or fitness for a particular purpose. Due to natural aging and oxidation of real wood products, St. Martin Cabinetry cannot guarantee an exact color match between existing aged wood products and new replacements. We reserve the right to provide warranty replacements and add on orders from existing inventory that offer the closest possible color match; however, an exact match is not guaranteed.

Finish Variation

All wood varies in color from piece to piece due to natural variation in tone and grain patterns. While St. Martin takes extra steps in selecting each piece of wood to enhance the natural beauty of our products, we cannot guarantee that every component will exactly match other components. The resultant natural variation in finish is not considered a defect and is not covered by our limited warranty.

Pitch Pockets and Mineral Streaks

In certain species of wood, pitch pockets and mineral streaks are prevalent. This is particularly true of the beautiful Cherry lumber used in producing some St.Martin products. These naturally occurring features of our North American grown Cherry and other lumbers are not considered to be defects and are not covered by our limited warranty.
Hairline Cracks – Environmental factors influence the performance of wood products. All wood absorbs and releases moisture due to its cellular structure. In periods of high humidity, wood will “grow”, and during dry periods, wood will “shrink”. Over a period of time, the absorption and release of moisture may cause visible hairline cracks typically in joinery of wood components. These minor cracks are not considered defects and are not covered by our limited warranty.

Warping

Warping occurs in wood when the absorption and release of moisture creates “stress” in the wood. In many instances, this condition will resolve itself after the cabinetry in your home goes through a heating and cooling cycle. Warping of components is allowed up to one quarter inch (1/4”) and is not considered a defect covered by this limited warranty.

Fingerprints

Fingerprints can occur on wood products, especially darker painted finishes, due to oil and residue left on the human hand. Fingerprints are normal and are sometimes found on products that receive heavy usage or were not installed with hardware on doors, drawers or other accessories. Fingerprints on our finishes and products are expected to occur with normal usage and are not considered a defect covered by this limited warranty.

Household Cleaners

Certain household cleaners and other substances, whether acidic, basic or neutral, may affect the color and integrity of the product’s finish over time. Any such effects on the color and/or integrity of the finish are not covered by this Limited Warranty. Please contact your authorized dealer for care and cleaning instructions.

Limitations of Liability

• This warranty applies only to normal indoor consumer use. All electrical components of any type whatsoever and product used for commercial or outdoor use is excluded. Not covered under this warranty are cabinets showing normal wear and tear; dings, dents, finish wear, and scratches on installed cabinets, cabinets that were not stored or installed properly, improperly assembled or disassembled, intentionally damaged, misused, or exposed to elements; cabinets that have defects due to excessive moisture, accidents or negligence; and cabinets that have been changed or modified in any way.
• Installation of St. Martin Cabinetry products constitutes the customer’s acceptance of the goods as delivered. Any claims regarding defects or non-conformities must be reported prior to installation.
• This warranty is expressly limited to the repair or replacement of the defective component parts at our discretion. Our liability is expressly limited to the cost of material for the repair or replacement of defective goods. We may elect to repair or replace the product with a product of equal or lesser value and complementary style if the original style is no longer available. Due to the aging process of natural wood, St. Martin Cabinetry can’t guarantee an exact match between the finish of the existing product and the replacement product.
• In no event is St. Martin Cabinetry liable for incidental, indirect, or consequential damages resulting from the use of our cabinets. This warranty does not cover electrical components, the cost of assembly, installation, removal, subsequent damage or transportation of the defective product or replacement.
• When a claim for warping, joint separation, wood growth or color variation for new replacements on an existing cabinetry is submitted, St. Martin Cabinetry may, at its sole option and after inspection, defer action for 12 months to allow the product to age, oxidize, and acclimate to the installed environment, In the case of stained wood product new product replacements and add on pieces will need a minimum of 12 months to naturally age and catch up to previously installed natural wood pieces.
• Some states do not allow limitations on how long an implied warranty may last or the exclusion and or limitations of incidentals and/or consequential damages. Therefore the above limitations may not apply.
• This warranty shows specific rights that may vary from state to state. Any claims made under this warranty must be presented in writing with a dated sales invoice accompanied by photographs of defective material.
• The remedies put forth above are your sole and exclusive remedies and outline St. Martin’s entire liability for any breach of this limited warranty.
• No other warranties apply. This limited warranty is effective for product manufactured by St. Martin America Inc. on or after April 1, 2024.

Making a Warranty Claim

Please contact the dealer from whom you purchased the product for warranty assistance. If you are unable to contact your authorized dealer, you may contact our customer care team. Please include your name, address, phone number and original proof of purchase as well as photographs of the product in question to customer service.